THE COUNTERTOP FACTORY SOUTHWEST
QUARTZ & GRANITE COUNTERTOPS ACROSS ARIZONA
Countertop Fabrication & Installation Across Arizona
A countertop project should feel organized, even when you are planning it from another city or managing a seasonal home. The Countertop Factory Southwest serves homeowners across Arizona with quartz, granite, natural stone, porcelain, and other surface options supported by our Tucson and Phoenix teams.
We guide your project from material selection and digital templating through in-house fabrication and professional installation. Plumbing reconnections, backsplash coordination, and other important details can stay under one accountable process, giving you fewer contractors to manage and clearer next steps from the beginning.
Silvia Damron
6 months ago
Extremely professional and great product. Highly recommended
Mike Maloney
6 months ago
Nancy Walker
7 months ago
We were so pleased with our experience with The Countertop Factory. They communicated well throughout the entire process. Every single person we dealt with was professional and friendly. We highly recommend them.
Susan Hensley
7 months ago
Dianne Goryl
7 months ago
Had a countertop with integrated sink installed by TCF. They were on top of everything, from measuring to installing. Kept me informed and stuck to their timeline. Good customer service.👍
Andromeda Galaxy
8 months ago
Warning FRAUD...
I went thru home depot rita ranch who forced me to pay in full 6222.00 for lower kitchen cabinets. The installer was not allowed to come back to finish & very elderly man jeff was sent to finish.
1 jeff arrived rude & complaining about having to work on Christmas eve when his scheduler jami insisted I let him come on that day.
2 jeff threw a huge box with one cabinet in it off the back of his truck onto concrete driveway, very careless, lucky it didnt break.
3 fidgeting and acting erratic, jeff kept locking & unlocking my sliding glass door going back and forth to his truck for tools, in panic he blurts out
"Its broken" after he dislodged my sliding glass door from its track. I had to fix it.
4 jeff refused to answer any questions, got visibly angry.
5 jeff refused to complete some electric on the work order to hook up my disposal on kitchen sink, he said the work order was wrong but I would get refunded.
6 The refund amount is 800.00 for what jeff refused to do yet they would only refund me I think was 400.00 & stole 400.00. The mngr cody seemed like he was skilled at negotiating to keep peoples $. Why when refund is due in total for things your installer refused to do.
They over collect, back out of work & refuse rightful refund money! Its the same as stealing folks.
7 The p trap pipe for my kitchen sink just vanished. I had to buy new & pay extra to a plumber to install it! Costing me money!
8 The scheduler Jami refused my request to get the first installer who started my job. She forced me to take jeff & almost ruined my Christmas eve. I do not believe jeff could even do electrical work. Then they quit my job with a bad excuse leaving me with no working disposal.
9 Then a home depot rita ranch mngr informs me they wont install my upper cabinets that was a separate estimate after they created a bunch of drama. An attempt to retaliate for standing up to their crap.
I wasnt going to hire them to do upper cabs after this....fraud is fraud & were not even in minneapolis.
FRAUD I lost 400.00-600.00.
Do not hire the counter top factory!
Im lucky I only paid for lower cabinets as I wanted to see their work before hiring for upper cabinets. I did cut my losses doing that & was able to firsthand see the counter top factory are FRAUDSTERS.
home depot rita ranch will support contractors to collect money for electric they cant do then they keep the money after not doing the work. FRAUD
home depot rita ranch forces you to pay up front in full when they shouldnt & david in cabinet design is rude & unhelpful with a scowl 😠 on his face.
Be forewarned do not go to home depot for cabinets unless you want to have hundreds stolen and pay additional 1100.00 to do unfinished work they refused to do.
Expect for your thousands of dollars to deal with angry agitated people with zero patience & be put on perma hold if you call with questions or worse be told by installer jeff he cant answer your question.
These people are Chaos, Confusion and Criminals. Dont go to home depot rita ranch.
I went thru home depot rita ranch who forced me to pay in full 6222.00 for lower kitchen cabinets. The installer was not allowed to come back to finish & very elderly man jeff was sent to finish.
1 jeff arrived rude & complaining about having to work on Christmas eve when his scheduler jami insisted I let him come on that day.
2 jeff threw a huge box with one cabinet in it off the back of his truck onto concrete driveway, very careless, lucky it didnt break.
3 fidgeting and acting erratic, jeff kept locking & unlocking my sliding glass door going back and forth to his truck for tools, in panic he blurts out
"Its broken" after he dislodged my sliding glass door from its track. I had to fix it.
4 jeff refused to answer any questions, got visibly angry.
5 jeff refused to complete some electric on the work order to hook up my disposal on kitchen sink, he said the work order was wrong but I would get refunded.
6 The refund amount is 800.00 for what jeff refused to do yet they would only refund me I think was 400.00 & stole 400.00. The mngr cody seemed like he was skilled at negotiating to keep peoples $. Why when refund is due in total for things your installer refused to do.
They over collect, back out of work & refuse rightful refund money! Its the same as stealing folks.
7 The p trap pipe for my kitchen sink just vanished. I had to buy new & pay extra to a plumber to install it! Costing me money!
8 The scheduler Jami refused my request to get the first installer who started my job. She forced me to take jeff & almost ruined my Christmas eve. I do not believe jeff could even do electrical work. Then they quit my job with a bad excuse leaving me with no working disposal.
9 Then a home depot rita ranch mngr informs me they wont install my upper cabinets that was a separate estimate after they created a bunch of drama. An attempt to retaliate for standing up to their crap.
I wasnt going to hire them to do upper cabs after this....fraud is fraud & were not even in minneapolis.
FRAUD I lost 400.00-600.00.
Do not hire the counter top factory!
Im lucky I only paid for lower cabinets as I wanted to see their work before hiring for upper cabinets. I did cut my losses doing that & was able to firsthand see the counter top factory are FRAUDSTERS.
home depot rita ranch will support contractors to collect money for electric they cant do then they keep the money after not doing the work. FRAUD
home depot rita ranch forces you to pay up front in full when they shouldnt & david in cabinet design is rude & unhelpful with a scowl 😠 on his face.
Be forewarned do not go to home depot for cabinets unless you want to have hundreds stolen and pay additional 1100.00 to do unfinished work they refused to do.
Expect for your thousands of dollars to deal with angry agitated people with zero patience & be put on perma hold if you call with questions or worse be told by installer jeff he cant answer your question.
These people are Chaos, Confusion and Criminals. Dont go to home depot rita ranch.
Debra Farrell
8 months ago
Bob came and did a great job on the plumming, trim, cabinet door replacements and the cabinet handles. He was very neat and pleasant to work with, we appreciated his attention to detail! Hopefully the tile work will go as well today.
Nancy Thrailkill
11 months ago
The counter top installation went very smoothly and took less time than we expected. The installers were polite and professional, completing the job and cleaning up all debris before they left.
Ken Chlupsa
12 months ago
My countertops turned out even better than I could imagine. The best part was that the Countertop Factory gave me a realistic timeline and followed it. Nothing was delayed and I could really appreciate that. I would highly recommend!
Melissa R
3 years ago
Installers were professional, efficient and speedy.
Robert Douglas
3 years ago
Great job by CTF. let know when they were arriving, showed up on time and did a beautiful job on the install.
Sonia Perez
3 years ago
The countertops look great the installation team did a great job and were very courteous and helpful with any questions we had.would definitely recommend this company to anyone who needs a kitchen done.
Liza Harrison
3 years ago
Very pleased with the whole process of the template measurement all the way through to the install. The reps that arrived were very professional and courteous. Would recommend!
Annie T
3 years ago
The Countertop Factory was helpful with the kitchen project from start to finish. The measure tech was insightful, the communication with the office staff was friendly and professional. I got a call / voicemail before each appointment. The countertop installation was spot on.
The marble island and granite countertops look great together and turned out nicely. I would contract this company again for any future countertop install projects.
The marble island and granite countertops look great together and turned out nicely. I would contract this company again for any future countertop install projects.
Send Us A Message
Our Tucson Showroom, is located off of S Palo Verde Rd. If coming from E Valencia R, our location will be on your left, just north of E Mossman Rd and before you reach E Alvord Rd. If you are coming from E Benson Hwy, we will be located on your right, just past E Alvord R. We have a full parking lot for you where you will easily access our main entry door.
Visit Us
Tucson
Phone: 855-405-2600
Email: info@tcfmidwest.com
Address: 5970 S. Palo Verde Road, Tucson, Arizona 85706
Showroom Hours:
Monday – Friday: 7am to 4pm
Saturday: Closed
Sunday: Closed
Phoenix
Phone: 855-405-2600
Email: info@tcfmidwest.com
Address: 4141 E. Raymond Street, Suite G, Phoenix, Arizona 85040
Hours:
Monday through Friday: 8am to 5pm
Saturday and Sunday: Closed
Our Service Areas:
Our Southwest operation supports countertop projects throughout Arizona. Core service areas include Tucson, Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Tempe, and surrounding communities.
Planning a project elsewhere in the state? Contact our team to confirm service availability and choose the best location for your consultation.