PRIVACY POLICY
Privacy Policy for The Countertop Factory
Effective Date: January 2025
Last Updated: January 2025
The Countertop Factory committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us in any way.
By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
A. Personal Information
– Name
– Email address
– Phone number
– Mailing address
– Payment details (if applicable)
SMS Communications
Information collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. Please review our Terms of Service page. https://tcfmidwest.com/terms-of-service/
B. Non-Personal Information
– IP address
– Browser type
– Operating system
– Referring website
– Pages viewed and time spent on our website
C. Information Collected Automatically
When you visit our website, certain information is automatically collected through cookies, tracking technologies, and analytics tools.
2. How We Use Your Information
We use the information collected for the following purposes:
– To provide, operate, and maintain our website and services
– To process transactions and send order confirmations
– To respond to inquiries, customer support requests, and feedback
– To send promotional offers, newsletters, or marketing communications (you can opt out at any time)
– To improve our website, products, and customer experience
– To prevent fraud, ensure security, and comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
– With Service Providers: We may share information with trusted third-party vendors who assist with payment processing, marketing, analytics, or website management.
– With Law Enforcement: If required by law or to protect our rights, we may disclose information to regulatory authorities or law enforcement.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience. Cookies help us:
– Remember user preferences
– Analyze website traffic
– Provide targeted advertisements
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, or alteration. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
– Access & Correction: You can request access to or correction of your personal information.
– Opt-Out of Marketing: You can unsubscribe from marketing emails at any time.
– Data Deletion: You can request that we delete your personal data, subject to legal obligations.
To exercise any of these rights, contact us at info@tcfmidwest.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take appropriate steps to delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of these changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Countertop Factory
869 S Route 53
Addison, IL. 60101
info@tcfmidwest.com
630-458-0474