CAREERS
LOOKING TO JOIN THE COUNTERTOP FACTORY FAMILY?
When you join TCF you don’t just become a part of a company, you become a part of our family! The Countertop Factory is passionate about stone and design as well as building everlasting relationships with our customers and clientele. We put our heart and soul into every project with excitement and dedication while striving to provide the best customer service and industry-related knowledge during the process. Join our team by filling out the applications below!
Positions available in Illinois and Arizona:
Job Description:
An established (and constantly growing) manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago, Phoenix, and Tucson and surrounding areas. We are seeking a highly organized and experienced Lead Generator. Lead will be generated in-store either at Costco, Home Depot, or other scheduled or contracted Roadshows or Events.
We are looking for an individual with the following characteristics to work at our office located in Addison:
- Travel to events/roadshows and have reliable transportation
- Conduct business development activities to generate leads and identify potential customers
- Utilize marketing techniques to reach out to prospects and promote our products and services
- Communicate effectively with potential customers to understand their needs and provide appropriate solutions
- Collaborate with the sales team to qualify leads and schedule appointments for further engagement
- Maintain accurate records of all lead generation activities in Salesforce or other CRM systems
- Follow up with leads and provide exceptional customer service to nurture relationships
- Stay up-to-date with industry trends and technology advancements to effectively promote our products
This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Part-time
Pay: From $20.00 per hour
+Bonus
+Commission
Job Description:
An established (and constantly growing) manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago, Phoenix, and Tucson and surrounding areas. We are seeking a highly organized and experienced Call Center Coordinator to join our team. As the Call Center coordinator, you will be responsible for overseeing the weekend operations of our call center, ensuring efficient and effective customer service delivery. This is a key leadership role that requires strong communication skills, excellent problem-solving abilities, and a customer-centric mindset.
We are looking for an individual with the following characteristics to work at our office located in Addison:
- Develop and implement call center policies and procedures to optimize performance and ensure consistent service delivery
- Monitor call center metrics and performance indicators to identify areas for improvement and implement strategies to enhance productivity and customer satisfaction
- Conduct regular training sessions to enhance the skills and knowledge of call center staff
- Handle escalated customer inquiries or complaints in a professional and timely manner
- Collaborate with other departments to resolve customer issues and improve overall service quality
- Maintain accurate records of call center activities, including call logs, performance reports, and customer feedback
This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Part-time
Pay: From $17.50 per hour
Job Description:
An established (and constantly growing) manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago, Suburbs and surrounding areas.
We are looking for an individual with the following characteristics to work at our office located in Addison:
- Must be reliable and dedicated
- Must be great with communication
- Monitor project deliverables
- Must have an attention to detail
- Must have a sense of urgency to keep projects on-time
- Strong verbal, written and organizational skills
- Construction experience is a bonus (but not required)
This company offers a great compensation package including full-time hours (overtime when needed), vacation time, health care benefits and a 401K/retirement savings program.
This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Full-time
Pay: From $20.00 per hour
Job Description:
A progressive manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago land, Southern Wisconsin and Northern Indiana.
We are looking for an individual with the following characteristics to work at our facility in the Western Suburbs:
- Must be reliable and dedicated
- Must be good with numbers and have strong analytical skills
- Must be able to forge great relationships with vendors
- Must have critical thinking and problem solving skills
- Able to work overtime and weekends (when required)
Responsibilities:
- Must be able to read drawings
- Must be computer savvy
- Must be good at math
- Must be good at spatial design/awareness
- Must be able to determine quantities of material by project
This company offers full time hours, overtime pay (when available), vacation time, health care benefits and a 401K/retirement savings program. This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Full-time
Pay: From $10.00 – $20.00 per hour
Job Description:
An established (and constantly growing) manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago, Phoenix, and Tucson and surrounding areas. We are seeking a highly organized and experienced Lead Generator. Lead will be generated in-store either at Costco, Home Depot, or other scheduled or contracted Roadshows or Events.
We are looking for an individual with the following characteristics to work at our office located in Phoenix:
- Travel to events/roadshows and have reliable transportation
- Conduct business development activities to generate leads and identify potential customers
- Utilize marketing techniques to reach out to prospects and promote our products and services
- Communicate effectively with potential customers to understand their needs and provide appropriate solutions
- Collaborate with the sales team to qualify leads and schedule appointments for further engagement
- Maintain accurate records of all lead generation activities in Salesforce or other CRM systems
- Follow up with leads and provide exceptional customer service to nurture relationships
- Stay up-to-date with industry trends and technology advancements to effectively promote our products
This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Part-time
Pay: From $20.00 per hour
+Bonus
+Commission
Job Description:
An established (and constantly growing) manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago, Phoenix, and Tucson and surrounding areas. We are seeking a highly organized and experienced Lead Generator. Lead will be generated in-store either at Costco, Home Depot, or other scheduled or contracted Roadshows or Events.
We are looking for an individual with the following characteristics to work at our office located in Tucson:
- Travel to events/roadshows and have reliable transportation
- Conduct business development activities to generate leads and identify potential customers
- Utilize marketing techniques to reach out to prospects and promote our products and services
- Communicate effectively with potential customers to understand their needs and provide appropriate solutions
- Collaborate with the sales team to qualify leads and schedule appointments for further engagement
- Maintain accurate records of all lead generation activities in Salesforce or other CRM systems
- Follow up with leads and provide exceptional customer service to nurture relationships
- Stay up-to-date with industry trends and technology advancements to effectively promote our products
This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Part-time
Pay: From $20.00 per hour
+Bonus
+Commission
Job Description:
An established (and constantly growing) manufacturing company is looking for an exceptional person to join our expanding team. We are a large manufacturer of countertops and commercial casework, servicing all of Chicago, Phoenix, and Tucson and surrounding areas. We are seeking a highly organized and experienced Call Center Coordinator to join our team. As the Call Center coordinator, you will be responsible for overseeing the weekend operations of our call center, ensuring efficient and effective customer service delivery. This is a key leadership role that requires strong communication skills, excellent problem-solving abilities, and a customer-centric mindset.
We are looking for an individual with the following characteristics to work at our office located in Phoenix:
- Develop and implement call center policies and procedures to optimize performance and ensure consistent service delivery
- Monitor call center metrics and performance indicators to identify areas for improvement and implement strategies to enhance productivity and customer satisfaction
- Conduct regular training sessions to enhance the skills and knowledge of call center staff
- Handle escalated customer inquiries or complaints in a professional and timely manner
- Collaborate with other departments to resolve customer issues and improve overall service quality
- Maintain accurate records of call center activities, including call logs, performance reports, and customer feedback
This is a great opportunity for an individual to start with a company that is leading the industry with digital technology, the most advanced machinery and an environment that is pro-Customer and pro-Employee.
Anyone truly interested in interviewing should send a cover letter and resume for immediate review.
Job Type: Part-time
Pay: From $17.50 per hour